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SHIPPING & DELIVERY:
Orders placed after 2:00 p.m. (EST) from Monday through Friday will be processed the next business day. In-stock items will ship 48 hours after you have placed your order.
We generally ship UPS. Therefore please provide us with a street address (UPS does NOT deliver to P.O. Boxes). APO or military base addresses will ship via the U.S. Postal Service. Please see shipping rates below. Our delivery services include:
"FREE" STANDARD GROUND SERVICE WITHIN THE CONTINENTAL U.S.:
(does NOT include Alaska, Hawaii or Puerto Rico)
In-stock items will ship 48 hours after you place your order. After the processing period, please allow 5-10 business days for ground UPS delivery. Ground shipping is FREE within the continental U.S.
APO or Military Bases: If your address is an APO or military base, we must ship through the U.S. Postal Service. To qualify for FREE shipping to an APO or military address, your order must be less than $100 USD and ship standard mail via the U.S. Postal Service.
If your order is for $100.00 or more and your shipment is to an APO or a military base, we must insure your package for lost or damaged goods. In this case, we will charge a shipping fee based on the cost of the individual order. We will also notify you via email of the cost for shipping.
2ND DAY AIR WITHIN THE U.S.: (Alaska, Hawaii and Puerto Rico must ship 2nd day air)
In-stock items will ship 48 hours after you have placed your order. After this processing period, you will receive your order within two business days. The flat fee for 2nd Day Air shipping is $18.00.
NEXT DAY AIR WITHIN THE CONTINENTAL U.S.:
In-stock items will ship 48 hours after you place your order. After this processing period, you will receive your order the next business day.
INTERNATIONAL SHIPMENTS:
In-stock items will ship 48 hours after you place your order. If you reside outside the U.S. or would like to ship an order outside the U.S., please use the International Shipping Calculator to estimate charges based on your shipping location.
We assign a separate shipping fee to each package. If you have multiple items on your order and would like to ship all items together, please notify us via email within the first 24 hours after you have placed your order.
Please note shipping costs do not include any clearance fees which include: destination country’s taxes, duties, and/or any brokerage fees. You may also be responsible for any additional fees at the time of delivery. If your package is not accepted (signed for) at the time of delivery, international orders will not be refunded for shipping costs or the refused merchandise.
For further details on taxes/duties or clearance-related fees, we strongly recommend that you contact your local government branch responsible for importing and exporting.
OUT-OF-STOCK ITEMS:
Upon receipt of your order, our customer service department will email you within 48 hours to notify you if an item is sold out.
If an item is out of stock but will be available in the future, we will email you the item’s anticipated availability and ship dates. Please email us back to confirm that it is okay to ship your order, before reserving back orders. If we do not receive a response from you within 3 business days, orders are cancelled with no incurred charges.
We will also let you know if there is an alternate size or color choice. If there is no confirmation about substituting size/color within 14 business days, your order will be cancelled.
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